Frequently Asked Questions
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Purchasing Licensing Contents and Usage Requirements
Purchasing
01. Is Gaea subscription-based?
No. Gaea licenses are perpetual. No subscriptions or hidden fees. Support, maintenance, and minor updates are free. Major version upgrades, such as from Gaea 1.x to 2.x, require a paid upgrade.
02. Do I need to pay a maintenance fee?
No. Maintenance, support, and minor updates are included at no additional cost.
03. Can I use Gaea for free?
Yes. You can use the Community Edition for non-commercial purposes without a paid license.
04. What is the revenue limit for the Indie Edition?
The Indie Edition is restricted to individuals or entities with annual gross revenue or capital under US$100,000.
05. Can I use the Professional Edition for my business?
Yes, provided your annual gross revenue or capital does not exceed US$1,000,000.
06. Can I upgrade my license to a higher edition?
Yes. You can upgrade your Gaea 2.0 license to a higher edition by paying the price difference. There are no penalties for upgrading.
07. Is there a loyalty discount for upgrading from Gaea 1 to Gaea 2?
Yes. Gaea 1 users can upgrade to Gaea 2 with a 30% loyalty discount.
08. Can I still purchase Gaea 1?
No. Gaea 1 is no longer available for sale. Contact Support for information on legacy versions.
09. What payment methods are supported?
The store accepts major credit cards and offers payment installment options through Klarna. PayPal is no longer supported.
10. Can I get a refund for my purchase?
No. All purchases are strictly non-refundable. Try the free Community Edition before purchasing to ensure it meets your needs.
11. Do you offer volume discounts or site licenses?
Yes. Volume discounts and site licenses are available. Contact us for more details.
12. Are floating licenses available?
Yes. Floating licenses are expected to be available by the end of the year. Contact us for details.
13. Do you provide educational discounts?
Yes. We offer individual educational licenses for eligible students and teachers. Please complete and submit our Gaea 2.0 Student/Teacher Edition Request Form: https://ask.gaea.app/student.
Academic institutions can acquire annual educational site licenses and special volume pricing.
14. Do you work with resellers?
Yes. We collaborate with resellers globally. Contact us for reseller or volume pricing options.
15. Is there any warranty for Gaea?
No. The software is provided "as is" without any warranties. QuadSpinner is not liable for damages or losses caused by using the software.
Purchasing Licensing Contents and Usage Requirements
Licensing
01. How do I activate my license?
When you launch Gaea 2 for the first time, enter your User Key to activate. Command-line activation is available for mass deployments.
02. Can I install Gaea on multiple computers?
Indie and Professional licenses can be installed on two devices for personal use by the same user. Enterprise licenses are restricted to one machine per license.
03. Are Gaea licenses transferable?
No. Gaea licenses are non-transferable. You cannot rent, lease, or sell them. Transfer exceptions may be considered on a case-by-case basis. Contact Support for details.
04. What happens if I lose my license key?
Contact Support, providing your Transaction ID, purchase date, and edition to recover your license key.
05. How often must Gaea connect to the internet?
Gaea must connect to the internet at least once every 28 days to refresh the license. Offline licenses are available for an additional cost.
06. What happens if I fail to connect Gaea to the internet every 28 days?
The software may cease to function unless you have an offline license, which QuadSpinner may provide at our discretion.
07. Can I use a Gaea educational license for commercial purposes?
No. Educational licenses are strictly non-commercial. Prizes, awards, and scholarships earned using Gaea are exempt.
08. Can I use Gaea for government or military purposes?
Government agencies, military branches, and their subcontractors must use the Enterprise Edition. Military use requires a specific military license from QuadSpinner. Contact Support for details.
09. Will my license change if the EULA updates?
No. You can continue using the software under the terms of the EULA you agreed to. However, if you update to a newer software version covered by updated terms, you will be bound by those updated terms.
10. Can I use Gaea for AI training?
No. Using Gaea or its Assets to train AI systems is prohibited without prior written consent from QuadSpinner.
11. Do I own the Assets I create with Gaea?
Yes. Any content you create (Assets) is solely your property and can be used or distributed freely, provided you adhere to the licensing terms.
Purchasing Licensing Contents and Usage Requirements
Content and Usage
01. Do I own the content I create in Gaea?
Yes, you own all content (Assets) you create with Gaea.
However —
Commercial use is not allowed with educational licenses.
Assets used for interactive terrain generation or modification cannot be sold for retail purposes without a custom license.
02. Can I use Gaea for AI training?
No. Using Gaea or its Assets to train AI systems, such as machine learning models, is prohibited without prior written consent from QuadSpinner.
03. Can I use Gaea for military purposes?
Military use is prohibited without a specific military license from QuadSpinner. Contact Support for details.
04. Are there restrictions on interactive end-products?
Yes. You cannot use Gaea or its Assets for interactive end-products focused on terrain generation or modification without a custom license.
Purchasing Licensing Contents and Usage Requirements
Requirements
01. What are the system requirements for Gaea?
Minimum:
Windows 10 (Build 1803)
Intel Core i5-2500K / AMD FX-6300
16GB RAM
NVIDIA GTX 1080 / AMD RX Vega 64
10GB HDD
Recommended:
Windows 11 (23H2)
Intel Core i7-4770K / AMD Ryzen 5 1500X
32GB RAM (64–128GB for high-resolution projects)
NVIDIA RTX 3070 Ti / AMD RX 6800 XT or higher
50GB HDD
02. Does Gaea require an internet connection?
Yes, for activation and periodic license refresh (every 28 days).
03. Can Gaea run on Mac or Linux?
Currently, Gaea is Windows-only. Linux support is being considered, but no timeline is available.
04. Is Gaea CPU or GPU-powered?
Gaea leverages both CPU and GPU for performance optimization, with cutting-edge CPU acceleration for users without high-end GPUs. However, Gaea can perform very efficiently on just CPU as well.