Legal

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Company Imprint


QuadSpinner
PO Box 105
Questa, New Mexico 87556
USA
EIN: 99-2094256

For all inquiries - including sales, licensing, tech support, and prospective collaboration - please contact customer Support.





End-User License Agreements

Gaea 2.0 EULA Updated July 2024

Gaea 1.0 EULA Updated May 2021





Open Source Libraries and Licenses

Gaea Open Source Licenses Updated August 2024





Terms of Service

NOTE: These terms of service apply to this website and directly linked content-delivery servers. For the usage terms for Gaea, see the End-User License Agreement section.

  • You must be of legal age to access and use the Site. You agree to follow your local laws. Your use of the Site is at your own risk, and you may encounter content you find objectionable.
  • Digital goods are sold as-is and are non-refundable. Any payment issues may delay product delivery up to 72 hours. Evaluate products through free versions before purchase.
  • We strive for 24/7 availability but may have downtime for maintenance or other issues. We are not liable for content unavailability or site disruptions.
  • We may access and disclose your personal information if required by law or to protect our rights. Review our full Privacy Policy on the Site.
  • All content is protected by intellectual property laws. You cannot modify or use it beyond what is permitted in these terms. QuadSpinner retains all rights to its content and trademarks.
  • We are not responsible for third-party advertisements or linked sites. Use them at your own risk.
  • The Site is provided "as is" without any warranties. Use it at your own risk. We do not guarantee the Site will meet your requirements or be error-free.
  • We are not liable for any damages resulting from your use of the Site. You agree to indemnify us against any claims related to your use of the Site.
  • We can terminate your access to the Site at any time without notice.
  • These terms are governed by the laws of state of New Mexico, United States of America. Any disputes will be resolved in this jurisdiction.
  • We may update these terms at any time. Continued use of the Site implies acceptance of the changes.




Privacy

  • We do not track visitors on the website. For basic analytics to improve our product and services, we use the privacy-friendly Fathom Analytics.
  • We do not collect or store your payment information. Our payment processor, Stripe, may store that data in accordance with their policies.
  • We store the name and email address provided during purchase for license management purposes.
  • We use Intercom for handling user communication and technical support. The impact on your privacy is outlined in their product privacy.
  • If you share technical details, such as diagnostics logs or associated information for technical support, we will use that information solely to analyze and fix bugs in the software. Once the issue is identified and fixed, your data will be deleted. If the issue is not resolved within 120 days, we will delete your data.
  • Any personally identifiable information is stored under strong encryption as required by law.
  • We may collect hardware and software usage statistics from you from time to time through the software itself. Such information is only collected after your explicit permission. Further, we store such information in plain text, which you can view and even redact if you wish. We use such information only to improve the software. During such surveys or statistics gathering, we only collect anonymized information that is not linked to your identity.
  • Our servers will receive license information and the calling IP address during license activation and license refreshing as required by your license. This information is logged for security and piracy-prevention. We do not collect or store passwords or payment information. Only your license key is logged after activation.
  • If your software purchase is refunded, we may store your order information for billing, taxation, and internal record keeping purposes. You can request a copy of the information we keep about you and request that the data be deleted permanently. Please note that, upon complete deletion of your data, we cannot guarantee that the license may activate successfully.
  • We will never sell, trade, or rent to any third-party any Personal Data or any Anonymous Data that may contain Personal Data.
  • We may disclose your personal information in response to any demand by law enforcement authorities or when we believe the law requires it.
  • If we find, in our sole discretion, that you 1) have breached any of the terms presented on this page or the End-User License Agreement provided with the software, or 2) are conducting unlawful, fraudulent activities related to either QuadSpinner or our software, we may disclose your personal information to the necessary law enforcement authorities.